STORE INFORMATION Thanks for visiting BooksOnStLouis.com. Our on-line store features books about St. Louis and other items of St. Louis interest. It is our goal to provide our customers with a choice selection of the best books about St. Louis topics and items of interest in St. Louis. We are constantly considering and adding new titles and other items, so please check back with us often. If there is a St. Louis related title in which you are interested, but is not listed on our site send an e-mail to the address listed below and we try to find the title for you. CONTACT INFORMATION Our normal business hours at BooksOnStLouis.com are 9:00 AM until 4:00 PM CST. You may contact us via e-mail, fax, or telephone with any questions, concerns or issues. Our contact information is listed below. Books On St. Louis 8214 Exchange Way St. Louis, MO 63144 e-mail: info@booksonstlouis.com Tel 314-918-9800 Fax 314-918-9804 info@booksonstlouis.com SECURE ORDERING All transactions with our on-line store are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the internet in an encrypted (scrambled) form, then decoded when it gets to us. SPECIAL ORDERS If you don't find the book you are looking for on our web site, please send us an e-mail or give us a call and we will be glad to special order it for you. PAYMENT INFORMATION BooksOnStLouis.com accepts most major credit cards for web, telephone, and fax purchases. The credit cards we accept are Visa and MasterCard. SALES TAX Shipments delivered to addresses in the state of Missouri will be charged sales tax at a rate of 7.575%. SHIPPING We make every attempt to ship all orders placed by 3 PM CST/CDT within the next two business days. Please note that we do not ship outside the United States. If you request an item that is not listed on our web site, we will contact you by e-mail with price and availability information once we have located the item you desire. Shipping options available to our customers are U.S. Postal Service, DHL Overnight and DHL Second Day. The shipping rates are as follows: U.S. Postal Service - $5.99 for the first three items and $1 additional for each item over three; DHL Overnight - $25 for the first two items and $3 additional for each item over two; and, DHL Second Day - $12 for the first two items and $3 additional for each item over two. RETURN POLICY If the book you receive isn't what you'd hoped for, you may return it for a refund or store credit within 7 days, in new condition. If you need to return your purchase, please contact BooksOnStLouis.com by telephone or e-mail for return instructions prior to returning the item. Please note that shipping costs are not refundable. Returned items must be in condition aceptable for resale to ensure full credit.